Last updated: July 24, 2026
RosCar Argentina respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit https://roscar.ar/, search for a rental vehicle, submit a booking request, contact us, or use any other service available through our website.
RosCar Argentina operates as a car rental aggregator. We help users compare rental vehicles and booking conditions offered by local and international car rental companies operating in Argentina. The rental vehicle is supplied by the rental company identified in the selected offer or booking confirmation.
By using RosCar.ar, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
RosCar Argentina provides an online platform for comparing and booking car rental offers in Argentina.
- Company name: RosCar Argentina
- Website: https://roscar.ar/
- Email: [email protected]
Depending on the circumstances, RosCar Argentina may act as a data controller for information collected directly through RosCar.ar. A rental company, payment provider, insurance provider, or other service partner may act as a separate data controller for information it processes under its own terms and privacy policy.
2. Information We Collect
We may collect personal information that you provide directly when you search for a vehicle, request a booking, complete a reservation, contact customer support, subscribe to communications, or otherwise interact with RosCar.ar.
The information we may collect includes:
- Full name
- Email address
- Telephone number
- Country of residence
- Age or date of birth, when required for a rental
- Pickup and return locations
- Pickup and return dates and times
- Flight number and arrival information
- Hotel, apartment, or delivery address
- Selected vehicle and rental preferences
- Requested insurance and additional services
- Driver information
- Information about additional drivers
- Booking reference and reservation details
- Payment status and transaction reference
- Messages sent to our customer support team
- Feedback, complaints, and review information
We may also collect technical information automatically when you visit the website, including:
- Internet Protocol address
- Browser type and version
- Device type and operating system
- Language settings
- Approximate location based on technical information
- Pages visited and actions performed
- Date and time of access
- Referring website or search engine
- Cookie identifiers and similar technologies
- Website performance and error data
3. Information About Other Drivers
If you provide personal information about an additional driver or another person, you confirm that you are authorized to provide that information and that the person has been informed about its use in accordance with this Privacy Policy.
4. How We Use Personal Information
We may process personal information for the following purposes:
- To display relevant car rental offers
- To process booking requests and reservations
- To send booking confirmations and rental vouchers
- To transmit reservation details to the selected rental company
- To arrange airport pickup, hotel delivery, or another agreed collection method
- To process or confirm advance payments
- To provide customer service and booking assistance
- To communicate changes, cancellations, or important rental information
- To verify booking and payment details
- To prevent fraud, misuse, and unauthorized transactions
- To investigate complaints and resolve disputes
- To maintain and improve the website
- To analyze website performance and user behavior
- To comply with legal, regulatory, accounting, and tax obligations
- To protect our rights, users, rental partners, and service providers
- To send promotional communications when legally permitted or when consent has been provided
5. Legal Bases for Processing
Depending on the type of information and the circumstances, we may process personal data based on:
- Your consent
- The need to take steps at your request before entering into a booking agreement
- The need to process and manage your reservation
- Compliance with a legal or regulatory obligation
- Our legitimate interest in operating, securing, and improving RosCar.ar
- The legitimate interests of our rental partners and service providers
- The establishment, exercise, or defense of legal claims
Where processing is based on consent, you may withdraw your consent by contacting us. Withdrawal does not affect processing that was lawfully completed before consent was withdrawn.
6. Car Rental Companies
RosCar Argentina is an aggregator and is not necessarily the company that supplies the rental vehicle. To process a booking, we may share the required reservation information with the local or international rental company responsible for the selected offer.
The rental company may need your personal information to:
- Confirm vehicle availability
- Prepare the rental agreement
- Verify the driver’s identity and eligibility
- Arrange vehicle pickup or delivery
- Collect the remaining rental payment
- Manage a security deposit when applicable
- Provide insurance or additional services
- Handle vehicle damage, fines, tolls, accidents, or claims
- Meet legal and regulatory requirements
After receiving your information, the rental company may process it under its own privacy policy and rental conditions. We recommend reviewing the supplier’s terms before confirming your reservation.
7. When We Share Personal Information
We may share personal information only when reasonably necessary to provide our services, process a booking, operate the website, or comply with legal obligations.
Recipients may include:
- Local and international car rental companies
- Booking and reservation technology providers
- Payment processors and financial institutions
- Insurance and coverage providers
- Email, hosting, cloud storage, and technical service providers
- Website analytics and security providers
- Customer support and communication providers
- Professional advisers, including accountants and legal advisers
- Public authorities, courts, regulators, or law enforcement agencies when legally required
- Potential purchasers or successors in connection with a business restructuring, merger, or transfer
We do not sell personal information in exchange for money.
8. Payment Information
RosCar.ar may use third party payment providers to process advance payments or other booking related transactions. Payment details may be entered directly into the secure system of the relevant payment provider.
RosCar Argentina may receive limited transaction information, such as:
- Payment status
- Transaction reference
- Amount and currency
- Payment date
- Limited card information, such as the card type or final digits
We do not normally receive or store complete payment card numbers when a transaction is processed directly by an independent payment provider.
9. Cookies and Similar Technologies
RosCar.ar may use cookies and similar technologies to operate the website, remember user preferences, analyze traffic, improve performance, prevent fraud, and measure marketing effectiveness.
Cookies may include:
- Essential cookies: required for the website and booking functions to operate
- Preference cookies: used to remember language, location, and other selections
- Analytics cookies: used to understand how visitors interact with the website
- Marketing cookies: used to measure campaigns and display relevant advertising where permitted
- Security cookies: used to detect suspicious activity and protect forms and transactions
You may manage cookies through the cookie settings available on RosCar.ar or through your browser settings. Disabling essential cookies may prevent some parts of the website from working correctly.
10. Analytics and Third Party Services
We may use third party tools to understand website traffic, detect technical problems, prevent fraud, and improve our services. These providers may process technical information such as an IP address, device identifier, browser information, page views, and interaction data.
Third party services operate according to their own privacy policies. Where required, nonessential analytics or marketing technologies will be activated only after the user has provided the appropriate consent.
11. International Data Transfers
RosCar Argentina works with international rental companies and technology providers. Personal information may therefore be transferred to or processed in countries outside Argentina or outside the country where the user resides.
When international transfers take place, we seek to use appropriate safeguards required by applicable law. These may include:
- Transfers to countries recognized as providing an adequate level of protection
- Contractual data protection clauses
- Transfers necessary to process or perform a requested booking
- The user’s valid consent where required
- Other legally recognized transfer mechanisms
Data protection standards may differ between countries. However, we require relevant service providers to protect personal information and use it only for authorized purposes.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may depend on:
- The duration of the booking process
- The rental period
- Customer support and complaint handling
- Accounting and tax requirements
- Fraud prevention and security needs
- Contractual obligations
- Applicable limitation periods
- Legal and regulatory requirements
When personal information is no longer required, we may delete, anonymize, or securely restrict access to it.
13. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include:
- Encrypted website connections
- Access restrictions
- Authentication controls
- Secure hosting and storage systems
- Monitoring and fraud prevention tools
- Data minimization procedures
- Staff and contractor confidentiality obligations
- Regular technical maintenance
No online service or storage system can guarantee absolute security. Users should also protect their booking information, passwords, devices, and email accounts from unauthorized access.
14. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request confirmation that we process your personal information
- Request access to your personal information
- Request correction or updating of inaccurate information
- Request deletion of personal information when legally permitted
- Object to certain processing activities
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Request a copy of certain information in a portable format where applicable
- Object to direct marketing communications
- Submit a complaint to a competent data protection authority
To exercise a privacy right, contact us at [email protected]. Please include enough information to identify your request and the relevant booking, if applicable.
We may ask for reasonable proof of identity before responding. This helps prevent unauthorized access to personal information.
15. Rights Under Argentine Data Protection Law
Users may request access to personal data held about them and may request that inaccurate, outdated, incomplete, or unlawfully processed information be corrected, updated, restricted, or deleted, subject to applicable legal requirements.
The Agency for Access to Public Information, known as the Agencia de Acceso a la Información Pública or AAIP, is the supervisory authority responsible for personal data protection in Argentina. Individuals may contact the AAIP when they believe their data protection rights have not been respected.
16. Marketing Communications
We may send news, offers, reminders, or promotional messages when you have provided consent or when otherwise permitted by applicable law.
You may unsubscribe at any time by:
- Using the unsubscribe link included in the message
- Changing available communication preferences
- Contacting [email protected]
Even after unsubscribing from promotional messages, you may continue to receive essential communications related to an active booking, payment, cancellation, customer support request, or legal notice.
17. Children’s Privacy
RosCar.ar is intended for people who are legally able to enter into a car rental agreement. We do not knowingly collect personal information directly from children for the purpose of arranging vehicle rentals.
If we learn that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete or restrict that information.
18. External Links
RosCar.ar may contain links to rental companies, payment providers, insurers, travel services, maps, social networks, or other third party websites.
RosCar Argentina is not responsible for the privacy practices, content, security, or availability of independent third party websites. Users should review the privacy policy of each external service before providing personal information.
19. Automated Processing
We may use automated systems to sort rental offers, detect suspicious activity, personalize search results, or support fraud prevention.
RosCar Argentina does not intend to make decisions that produce significant legal effects for users solely through automated processing unless such processing is legally permitted and appropriate safeguards are provided.
20. Business Transfers
If RosCar Argentina or the RosCar.ar platform is involved in a merger, acquisition, restructuring, financing, sale of assets, or transfer of business operations, personal information may be disclosed to advisers, potential purchasers, or successor organizations.
Any recipient will be required to handle personal information in accordance with applicable data protection requirements.
21. Legal Requests and Protection of Rights
We may preserve or disclose personal information when reasonably necessary to:
- Comply with applicable laws and regulations
- Respond to a court order or lawful authority request
- Investigate fraud, misuse, or security incidents
- Enforce website terms and booking conditions
- Protect the rights, safety, and property of users, partners, and RosCar Argentina
- Establish, exercise, or defend legal claims
22. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technologies, rental partnerships, legal obligations, or data processing practices.
The updated version will be published on RosCar.ar with a revised “Last updated” date. Material changes may also be communicated through the website or by email when appropriate.
We encourage users to review this page periodically.
23. Contact Us
For questions about this Privacy Policy, the processing of personal information, or a privacy rights request, contact:
RosCar Argentina
Website: https://roscar.ar/
Email: [email protected]
